Privacy Policy

Mortensen AgriSupply(“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through www.mortensenagri.farm (the “Site”), how we use it, and the choices you have.

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and company/farm details you submit through our contact, quote, or SMS sign-up forms.
• Shipping and billing information needed to fulfill an order or quote request.
• Messages, product interests, and any other content you send us.

We also automatically collect limited technical information — such as IP address, browser type, device type, and pages visited — through standard server logs and cookies, described below.

How We Use Your Information

• Respond to quote requests and customer inquiries.
• Process, schedule, and fulfill orders, deliveries, and pickups.
• Send transactional updates and account notifications.
• Send text messages and emails you have opted in to receive.
• Improve our Site, products, and services.
• Comply with legal obligations and enforce our Terms & Conditions.

Cookies & Tracking

We use essential cookies to operate the Site (for example, to remember items in your quote list) and may use analytics cookies to understand aggregate usage. You can control cookies through your browser settings; disabling them may limit some Site features.

SMS / Text Messaging

If you opt in to receive text messages from Mortensen AgriSupply (the “Mortensen AgriSupplyAlerts” program), we use your mobile phone number solely to send you the order confirmation, delivery/pickup scheduling, availability, account, and — only if you separately opt in — promotional messages you agreed to receive. We use a third-party SMS service provider solely to deliver these messages on our behalf; that provider does not use your information for its own marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can opt out of text messages at any time by replying STOP, or by contacting us using the information below. See our Terms & Conditions for full SMS program terms.

Data Retention

We retain personal information, including SMS consent records, for as long as needed to provide our services, comply with legal and carrier record-keeping obligations, and resolve disputes, after which it is deleted or anonymized.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to opt out of certain uses. To exercise these rights, contact us using the information below.

Children’s Privacy

Our Site and SMS program are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page with a revised effective date.

Contact Us

[LEGAL BUSINESS NAME — must match IRS EIN letter], doing business as Mortensen AgriSupply
1200 Ospery St, North Charleston, SC 29405-2620
Email: inquiry@mortensenagri.farm
Phone: +1 (854) 840-4145